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Former Technology Editor at the Telegraph, Shane has 25 years’ experience as a writer and editor, the last decade of which has been spent in content marketing.

12 Articles
AI and contentInsights

The biggest AI fails of 2025

ChatGPT’s cultural impact is ongoing, so little wonder that the technology dominates end-of-year round-ups – this one included

How To...Insights

The end of SEO? Five ways to prepare for the AI search shift

As AI-driven ‘answer engines’ begin to replace traditional search tools, businesses need to master the internet’s new discovery layer

AI and content

Artificial intelligence: Research assistant, idea generator… liability?

You might have seen a BBC-branded news alert in late 2024 that tennis star Rafael Nadal had come out as gay. Or another...

AI and content

How do you showcase genuine expertise in an age of AI?

Media transparency organisation NewsGuard says it has identified more than 770 websites that “operate with little to no human oversight and publish articles...

AI and content

The A to Z of artificial intelligence

Artificial intelligence (AI) is transforming the world of work and content production is no exception, but the jargon can be mystifying. Here’s our...

AI and content

AI hallucinations: why generative AI invents facts and how to manage it

It may harm your career if your chatbot tells you something you later rely on in court. But it’s not just lawyers who...

AI and content

AI prompts: six tips for better results from generative AI

AI tools such as ChatGPT are immensely powerful, but it can be hard to get the best from them. A few simple tips...

AI and content

AI will transform aspects of content creation, but human expertise remains essential

Generative AI tools such as ChatGPT are set to revolutionise some content tasks, but the guidance and direction of human experts will still...

BlogInsightsStrategy

Content is now a crucial tool for technology leaders

The importance of CTOs and CIOs has grown sharply in the face of digital acceleration. With it comes the need for greater effort...